As reported by NST (New Straits Times) on 12 Dec last year, a new wave of “silent call” scams using AI-generated voice is emerging as the next frontier in cyber fraud.
Scammers are evolving rapidly. Fraudsters are now using AI to mimic a victim’s voice and trick family members into transferring money. This is not just a local issue — it signals a broader trend: cybercriminals are leveraging AI to bypass traditional safeguards, making both personal and financial security more vulnerable than ever.
1. Understanding the Threat: How AI is Used in Voice Scams
• Fraudsters can record just 3–5 seconds of a victim’s voice during a silent call.
• AI technology can replicate tone, speech patterns, and mannerisms convincingly.
• Scammers then contact family members, creating urgency to induce money transfers.
• This reflects the growing sophistication of fraud, combining technology with psychological manipulation.
2. Why Traditional Precautions Are No Longer Enough
• Standard advice such as “verify caller ID” is no longer sufficient.
• Even familiar voices cannot be trusted without proper verification.
• Organisations and individuals must adopt multi-layered verification, such as confirming requests via known numbers or alternative channels.
3. Practical Steps to Protect Yourself and Your Family
• Avoid speaking first when answering unknown calls.
• Allow the caller to identify themselves before responding.
• Verify emergency or financial requests through alternative communication channels.
• Educate family members, especially elderly individuals, about AI-driven scams.
• Practise good cyber hygiene, including strong authentication and awareness.
4. The Role of Organisations in Combating AI Fraud
• Provide employee training on social engineering and impersonation attacks.
• Implement monitoring systems to detect unusual communication or financial activity.
• Establish clear verification processes for urgent or sensitive requests.
5. Preparing for the Future
• AI-enabled fraud will continue to evolve, requiring continuous awareness and adaptation.
• Adopt stronger verification processes for high-risk transactions.
• Build a culture of vigilance and verification across the organisation.
Conclusion
AI-powered “silent call” scams show that fraud is no longer just a technical issue — it is a combination of human manipulation and advanced technology.
Staying secure requires more than systems alone. It requires awareness, verification, and proactive measures.
Understanding the risks, educating your people, and implementing layered security are no longer optional — they are essential.
How Condition Zebra Can Support Your Organisation
Organisations today need a structured approach to identify risks, respond to threats, and build long-term resilience.
At Condition Zebra, we support this through a combination of technical assessments, continuous monitoring, and practical training:
• Vulnerability Assessment & Penetration Testing (VAPT) – Identify weaknesses across applications, networks, and systems before they can be exploited.
• Managed Detection & Response (MDR) – 24/7 monitoring to detect, investigate, and respond to threats in real time.
• Security Awareness Training – Equip employees to recognise and prevent social engineering attacks.
• Cybersecurity Training (Online or In-Person) – Covering areas such as Network/Web Penetration Testing and Digital Forensics.
Contact us for a Free consultation with our team to learn how our solutions can protect your company.
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